The Medicaid Enterprise System (MES) launched on April 4, 2022. Medicaid providers will now use the Provider Services Solution (PRSS) to complete enrollment and maintenance processes. Have questions about the Medicaid Enterprise System (MES) project and how it affects providers? Please visit the MES website to review Frequently Asked Questions and answers about provider claims, enrollment and training.
Training courses are available for all Medicaid providers. Several types of training are now online:
- Self-paced training videos
- User guides
To get started, please visit the MES Provider Training page. This page includes a curriculum and comprehensive list of provider courses.
Need Access to the Medicaid Provider Portal?
The Medicaid Enterprise System (MES) is now live. If you are the designated primary account holder (PAH) for your organization and did not receive emails explaining how to register for the new provider portal, you must submit a Primary Account Holder Request Form to obtain access.
Please submit only one request form. Allow 7 to 10 business days for processing. Duplicate copies of an application for a single provider will result in slower processing times.
If you need to register as a delegate administrator or delegate user, please contact the designated PAH for your organization.
If you have additional questions about the form or your portal account access, please contact the Provider Services Solution (PRSS) help desk at 888-829-5373.
To learn more, please visit the Provider Training section on the MES website. You can also download the Provider Portal User Guide (PRSS-118).