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For Providers

Medicaid Information for Providers

For Providers

The Department of Medical Assistance Services (DMAS) thanks you for your part in providing access to health services for 2 million Virginians. Whether you are a new or existing Virginia Medicaid provider, DMAS is here to assist you in finding information, training and resources about the Virginia Medicaid program with ease.

Find popular resources, answers to Frequently Asked Questions and a brief overview of each of the different Provider topic hubs available on our website below. Subscribe to receive email updates on the latest Virginia Medicaid news.

Frequently Asked Questions

Visit the Rate Setting page to navigate between specific rate types, as well as to find CPT and HCPC Procedure Codes and Managed Care Capitation information.

Visit the Eligibility Guidance page for policies, procedures, communication bulletins and other information used to determine a person's eligibility for Medical Assistance programs in Virginia.

For assistance with billing, claims, member eligibility, memos and other regulations, call the Virginia Medicaid Provider Helpline at the toll-free (800-552-8627) or in-state (804-786-6273) phone numbers. The Provider Helpline is available Monday to Friday between 8am and 5pm.

For provider enrollment inquiries, contact the Virginia Medicaid Provider Enrollment Helpdesk by phone at 804-270-5105 or 888-829-5373.

For managed care assistance, call 800-643-2273 or email




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