New Provider Portal Coming Soon

The current Virginia Medicaid web portal for providers will cease operations on March 30, 2022. A new portal will launch on April 4, 2022, as part of the Medicaid Enterprise System (MES) initiative.

The Medicaid provider portal for direct data entry of your claims will be disabled at the close of business on March 29, 2022. Medicaid providers can continue to submit claims during this period through electronic and paper transactions.

The current portal will no longer accept new provider enrollments or provider record updates after February 18, 2022. We will also reschedule revalidations for providers whose due dates fall between February 18, 2022, and the end of July 2022.

These steps are necessary as we prepare for the transition to the new portal.

The new provider portal will launch on April 4, 2022. FFS providers will receive your portal credentials in March. Watch for upcoming information about registering on the new portal and next steps.

Providers will access the portal through a new MES website. All functions previously conducted using the existing portal will be available in the new portal, including eligibility verification, direct data entry claims, claim status and payments, service authorizations, and long-term care processes. The MES website also will include improved features, such as a searchable database of Medicaid memos.