United Healthcare Community Plan of Virginia
Case ID | Date | Points | Issue Type | Description |
20127 | 1/26/2022 | 5 | Network Adequacy | Inappropriate involvement of United Healthcare agent with member enrollment process and the Enrollment Broker (Maximus). |
20070 | 11/17/2021 | 5 | Other | MCO granted approval for their Fiscal/Employer Agent (F/EA) to change Department of Social Services (DSS) Criminal Background Process without prior approval by Department of Medical Assistance Services (DMAS). |
20068 | 11/17/2021 | 10 | Reporting | Migration of online web portal and website platform without approval by DMAS. |
20067 | 11/17/2021 | 10 | Financial | Error in FICA tax processes by MCO's Fiscal/Employer Agent (F/EA) vendor. |