Policy and Provider Manual

HNS Policy & Operations Paper

The purpose of this document is to describe the preliminary operational design for the High Needs Supports benefit for interested stakeholders, including sister agencies, managed care organizations (MCOs), healthcare providers, policymakers, and advocates, among others. This paper also serves as a roadmap for DMAS and the Commonwealth more broadly, identifying the necessary implementation planning still required for 2020 and beyond. While the program design decisions memorialized below reflect substantial input from the Commonwealth’s partners, DMAS will continue to engage stakeholders and recognizes that the operational and implementation design of the High Needs Supports program will evolve.