Non-Discrimination Notice

It is important we treat you fairly

We will keep your information secure and private.

This agency complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. This agency does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

This agency provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as, qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).  This agency also provides free language assistance services to people whose primary language is not English, which may include qualified interpreters and information written in other languages.  If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, call us at  (804) 786‐7933 (TTY: 1‐800‐343‐0634).

If you believe that this agency has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by mail, or by phone at: Civil Rights Coordinator, DMAS, 600 E. Broad St., Richmond, VA 23219, Telephone: (804) 786‐7933 (TTY: 1‐800‐343‐0634).  If you need help filing a grievance, the DMAS Civil Rights Coordinator is available to help you. 

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800‐368‐1019 (TTY 800‐537‐7697).  Complaint forms are available at https://hhs.gov/ocr/office/file/index.html.

 This notice is available at https://dmas.virginia.gov/non-discrimination-notice/

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If you are visually impaired and need large print or other assistance to access this document, please contact us at 1-855-242-8282 (TTY: 1-888-221-1590).