Virginia MedicaidFishing Point Healthcare – FFS and MCO Contact Info
Fishing Point Healthcare has decided to pause services for Virginia Medicaid members effective April 15, 2026. If you are enrolled with Medicaid Fee for Service and do not have an assigned MCO, please contact the member helpline for assistance (804-786-6145). If you are enrolled with a Medicaid MCO, please contact them to assist you in finding an enrolled healthcare provider who meets your needs.
The information below provides their toll-free phone numbers and websites. Each MCO participating in Medicaid is ready to assist you:
|
MCO Name |
Contact Information |
|
Aetna Better Health of Virginia |
AetnaBetterHealth.com/Virginia 1-800-279-1878 or TTY: 711 |
|
Anthem Healthkeepers |
1-800-901-0020 or TTY: 711 |
|
Humana Healthy Horizons |
1-844-881-4482 or TTY: 711 |
|
Sentara Health Plans |
SentaraHealthPlans.com/members/medicaid 1-800-881-2166 or TTY: 711 (Northern VA Kaiser Permanente members: 1-855-249-5025) |
|
United Healthcare Community Plan |
Uhccp.com/virginia (United Healthcare) 1-844-752-9434 or TTY: 711 |
If you have received services or filled prescriptions at Fishing Point Healthcare and need assistance selecting a new provider or wish to change your health plan please call the Maximus Virginia Managed Care Call Center or visit their website:
Virginia Managed Care Website: https://www.virginiamanagedcare.com/en
Managed Care Helpline Phone: 1-800-643-2273 (TTY: 1-800-817-6608)