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Keep Your Medicaid Information Updated

It's important to keep your personal information up to date to ensure there are no gaps in your health care and to help us reach you with information about your coverage. Please report any changes to your information within 10 days after the changes.

This information includes:

  • Home address
  • Phone number

There are three ways you can report a change:

  1. Log in or create an account at
  2. Call Cover Virginia at 833-5CALLVA (TTY: 1-888-221-1590).
  3. Call your local department of social services (DSS).

Report a change.

Not a Medicaid member? Virginia Medicaid offers quality low-cost and no-cost coverage. Learn more and see if you might be eligible

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