Agenda

Theme

Best Practices for Providing Language Assistance Services

Date and Time

Tuesday, May 15, 2023 (1 p.m. to 3 p.m.) Eastern Standard Time (EST)

Place

This meeting will occur via Microsoft Teams videoconference. Registration is encouraged. Interested parties are encouraged to join the meeting in an attendee status by Microsoft Teams Desktop Client, Mobile App, or Telephone to dial-in. Click to register for the webinar or enter Webinar ID: 218 400 975 771 in the Microsoft Teams app. The passcode is: QgFz2b. To join the event by telephone, dial +1 434-230-0065. You will be prompted to enter the meeting ID 569542381#.

Agenda

The times provided below are approximations for when each agenda item is anticipated to be discussed (all times are in Eastern Standard Time):

1:00 P.M. – 1:05 P.M. - Welcome and Introductions

1:05 P.M. – 1:10 P.M. - Opening Keynote

1:10 P.M. – 1:15 P.M. - Virginia Medicaid News and Updates

1:15 P.M. – 1:30 P.M. - Presentation - Language Assistance Services: Examples, Requirements and Importance. By Montserrat Serra, DMAS Civil Rights Coordinator

1:30 P.M. – 2:45 P.M. - Panel Discussion – Tips for Ensuring Language Assistance Services

• • Disability Law Center
  • Enroll VA & Central VA Legal Aid
  • VCU Hospitals
  • VA Department for the Blind and Vision Impaired

2:45 P.M. – 2:55 P.M. - Q&A and Public Comments

2:55 P.M. – 3:00 P.M. - Closing

Note: We strive to host inclusive, accessible events that enable all individuals to engage and participate fully. Automatic live transcription will be available during the event. For inquiries about accessibility for persons with disabilities and limited English proficiency, please notify the DMAS Civil Rights Coordinator at civilrightscoordinator@dmas.virginia.gov, or at (804) 482-7269, at least five (5) business days prior to the meeting to make arrangements.

Meeting Contact for Questions

civilrightscoordinator@dmas.virginia.gov