New Enrollment Site and Helpline for CCC Plus Medicaid Members
Effective June 1, 2023, Commonwealth Coordinated Care Plus (CCC Plus) members will use a new website to choose a Medicaid health plan, learn about benefits, and search for in-network providers. The website, VirginiaManagedCare.com, will replace the existing CCCPlusva.com website, and is organized in a familiar manner. As of June 1, 2023, CCCPlusva.com will automatically redirect members to the new website going forward.
The Enrollment Helpline is also changing for CCC Plus members to 1-800-643-2273 (TTY: 1-800-817-6608). The current phone number will forward members to the new helpline during this transition. The helpline hours remain the same: Monday – Friday, 8:30 a.m. to 6 p.m. DMAS will use the VirginiaManagedCare.com address and 1-800-643-2273 (TTY: 1-800-817-6608) phone number on CCC Plus materials in the future.