Once you apply and receive an official notice of enrollment from Virginia, including a Medicaid card, it’s time to select your health plan. A health plan is managed by a private insurance company with a network of doctors and other medical providers working together to give you comprehensive health care. This may also be  referred to as a Managed Care Organization, or MCO.  

Public Notice from Maximus Health Services, Inc. (Maximus) on behalf of the Virginia Department of Medical Assistance Services (DMAS). DMAS is Virginia’s Medicaid agency, and Maximus contracts with DMAS to support Medicaid’s Operations. We are alerting you because on July 22, 2022, a Maximus employee emailed documents that contained the protected health information of some Medicaid members to a personal email account. Your information may have been included in one of the documents.

The Department of Medical Assistance Services (DMAS) and the Department of Social Services (DSS) will resume its normal renewal process for all 2.2 million members after more than two years of continuous health coverage regardless of changes in members’ circumstances. DMAS and DSS will begin sending renewal letters to some Medicaid members as early as March 18, 2023, with closures starting no earlier than April 30, 2023.

Your Cardinal Care Medicaid health coverage offers many benefits and services. The complete list of benefits is located in your Member Handbook on your health plan's website. Your Member Handbook is a great tool to help answer many of your questions. The following are just a few of your covered Medicaid services:

The continuous coverage requirement, which prevented state Medicaid agencies from reducing or ending Medicaid or FAMIS coverage regardless of changes in an individual’s circumstances, will end on March 31, 2023. DMAS will have 12 months to initiate eligibility determinations and renewals for the more than 2.1 million Virginians who currently have Medicaid or FAMIS coverage.

It’s important to schedule a visit to the doctor as soon as you know that you are pregnant. Common first-time visits to the doctor often include questions regarding your medical history, along with initial tests and planning.

If you are enrolled in the FAMIS MOMS program, your baby will automatically be eligible for health insurance for the first year of life. Report the birth of your child to Cover Virginia to start coverage and protect your child’s future.

Cardinal Care is Virginia Medicaid's new name for all health coverage programs for all Medicaid members. This new name and brand began on January 1, 2023. The goal of Cardinal Care is to create a clearer, straighter path to care for all Medicaid members. 

Preventing disease is critical to helping you live a longer, healthier life. This type of regular care and check-ups is called preventive care.

Having health insurance can help protect you and your family from the unexpected. You no longer have to worry about your child getting sick or having an accident. With low-cost to no-cost health insurance, a trip to the doctor or pharmacist is covered.