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Date and Time:

Tuesday, May 14th, 2024 (1pm-3pm) Eastern Standard Time (EST)


The times provided below are approximations for when each agenda item is anticipated to be discussed (all times Eastern Standard Time):

1:00 P.M.–1:05 P.M. -Welcome and Introductions

1:05 P.M.–1:10 P.M.-Opening Keynote

Craig C. Markva, Legislative Liaison | Office of the Secretary of Health and Human Resources

1:10 P.M.–1:30 P.M.-Presentation - Translations, Taglines, and Implementation. By Montserrat Serra, DMAS Civil Rights Coordinator

1:30 P.M.–2:45 P.M.-Panel Discussion - Translations, Language Taglines and Strategies for Identifying Frequently Used Languages

  • Guadalupe Lucero, Language Access Specialist | Department of Behavioral Health and Developmental Services
  • Zowee Aquino, Policy and Communications Team Lead | Hamkae Center
  • Ana Trigueros-Merritt, Translation & Interpretation Manager| Virginia Department of Health

2:45 P.M.–2:55 P.M.-Q&A and Public Comments

2:55 P.M.–3:00 P.M-Closing


NOTE: We strive to host inclusive, accessible events that enable all individuals to engage and participate fully. Automatic live transcription will be available during the event. For inquiries about accessibility for persons with disabilities, and limited English proficiency, please notify the DMAS Civil Rights Coordinator at, or at (804) 482-7269, at least five (5) business days prior to the meeting to make arrangements.

Meeting Contact for Questions:

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