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COVID-19 and the Return to Normal Enrollment

COVID-19 and the Return to Normal Enrollment

Unwinding the COVID-19 Public Health Emergency: Medicaid Redetermination Plan [PDF]


Return to Normal Enrollment

Virginia Medicaid will soon return to our normal enrollment processes. We’re working with health care advocates and other partners to make sure eligible Virginians keep getting high quality health care coverage.

The continuous coverage requirement, which prevented state Medicaid agencies from reducing or ending Medicaid or FAMIS coverage regardless of changes in an individual’s circumstances, will end on March 31, 2023, due to the passage of the 2023 Consolidated Appropriations Act and associated omnibus bill that decoupled the continuous coverage requirement from the COVID-19 Public Health Emergency (PHE). Starting April 1, 2023, DMAS will begin conducting eligibility determinations and renewals for all Medicaid and FAMIS members. DMAS will have 12 months to initiate eligibility determinations and renewals for the more than 2.1 million Virginians who currently have Medicaid or FAMIS coverage. 

An individual’s failure to respond to communications about their Medicaid or FAMIS eligibility could result in their coverage ending. To help prevent this, DMAS asks Medicaid and FAMIS members, providers, stakeholders, and advocates to take steps to ensure that their clients do not miss important communications related to their eligibility redeterminations.

Individuals can update their contact information by calling Cover Virginia at 1-855-242-8282, by visiting commonhelp.virginia.gov, by contacting their local Department of Social Services office, or by contacting their Medicaid/FAMIS Managed Care Organization (MCO).

DMAS encourages you to access, use, and distribute the member factsheet, FAQs, toolkits, and other materials that are available in multiple languages at CoverVa.org.

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